Meet the 2020 Assisters
Nicole Hartley

Nicole Hartley

Nicole Hartley

MBA Director and Senior Lecturer/Researcher at UQ

Nicole Hartley is a service and digital media researcher and senior lecturer in the UQ Business School at the University of Queensland. She is also the Associate Director of the UQ Business School MBA program. Her extensive research and teaching expertise areas include services technology, virtualised services, marketing strategy, customer-brand relationships, new media, communication, consumer-making behaviour, and consumer psychology.

Career & Background

What inspired you to do what you are doing now?

What was your journey and where are you headed in your career right now?

Your favourite food for thought


Podcasts / Thought Leaders

Love any podcast from the team from This American Life!


What drives and inspires you

What are your core values?

  • Optimism
  • Self-respect
  • Travel

Who is your biggest inspiration and why?

The person who most inspired me personally was my year 10-12 English teacher Mrs Mitchell. She was a hippy at heart and knew every word to every Bob Dylan song ever written…and she made us dance in class!

Mostly she made you feel that as a woman you could do anything, be anything….you just had to believe in yourself! Pretty powerful!

You as a Mentor

Why have you decided to become a mentor?

I believe in the power of positive influences and I love to support people in achieving their goals…no matter how big or small.

What are the top 5 skills or qualities you bring to mentoring?

  • Empathic
  • Knowledgeable
  • Optimistic
  • Resilient
  • Willing to be vulnerable

Ready to be a part of Assisterhood as a Mentee?

We are the fastest growing mentorship program in Brisbane – and we’re only just getting started! Let’s shoot for the stars – together!