Caroline recently become Director of Innovation & Ventures at Monitor Deloitte after the innovation consultancy she was working for (GLASS) got acquired by Deloitte. Caroline develops innovative initiatives leveraging the human-centred design lens across BX/EX/CX/UX and technology, processes, data for large-scale organisations across Australia. Caroline also spent over 15 years in integrated agencies cultivating brands and developing impactful outcome-focused strategies in North America and Australia.
Caroline has spearheaded numerous behaviour change campaigns in the healthcare industry, education, utilities, FMCG, QSR, insurance and women’s leadership initiatives. She holds a Master’s degree in International Marketing having completed her thesis in Chile and a Business Coaching certification from the Neuroleadership Institute of Sydney.
Career & Background
What inspired you to do what you are doing now?
What was your journey and where are you headed in your career right now?
Your favourite food for thought
What drives and inspires you
What are your core values?
- Making a difference
Who is your biggest inspiration and why?
Melanie Perkins, founder of Canva. She is my biggest inspiration as she is a strong female leader in a tech-dominated world and she never gave up even after countless rejections, she kept going. Today she is one of Australia’s richest tech founders, worth billions of dollars but her entrepreneurial goal was never about money (she is planning on giving away 80% of her wealth) – her desire and drive was all about inventing a tool that enables everyone and anyone to be a designer!
You as a Mentor
Why have you decided to become a mentor?
I am a firm believer in helping support female leaders to grow their careers and achieve their leadership goals because I believe that “You can’t be what you can’t see”. This year is my 4th year as an Assisterhood Mentor and I have enjoyed working with my 3 (very different) mentees in reaching their goals as well as connecting with the other amazing Mentors from the program. In Canada, I was involved in designing and developing a program called the “A effect” (Capital A for AMBITION) which enabled (female) managers to evolve from managers to leaders. I love motivating, guiding, coaching and encouraging women to be who and what they want to be.
I believe in taking risks, getting out of my comfort zone, being authentic and finding balance.
What are the top 5 skills or qualities you bring to mentoring?
- Asking powerful questions